FireBrand Media Studios

Privacy Policy

Who We Are

FireBrand Media Studios is a photo and video studio rental operated by FireBrand Media LLC, located at 14540 East Beltwood Parkway, Suite 500, Farmers Branch, TX 75244. In this policy, "we," "us" and "our" mean FireBrand Media LLC doing business as FireBrand Media Studios. This policy covers firebrandmediastudios.com and the booking, phone and email conversations connected to it.

Information You Give Us

When you book the studio, fill out a form, call, text or email us, we may collect:

• Your name, email address and phone number
• Your company or production name
• Booking details such as date, time, hours, type of shoot and crew size
• Documents you send us, such as a certificate of insurance
• Anything else you choose to include in a message to us

Payments

Studio bookings are paid through Square. Your card details are entered into and processed by Square, not stored on our website or by us. We receive confirmation of the payment, the amount, and limited card information such as the card brand and last four digits. Square's handling of your payment information is governed by the Square Privacy Notice.

Information Collected Automatically

Like most websites, ours automatically collects some technical information when you visit, including your browser and device type, the pages you view, how you arrived at the site, and your approximate location based on IP address. We collect this through cookies and similar technologies, including:

• Google Analytics and Google Search Console, to understand traffic and how people find the studio
• Advertising tools such as the Meta Pixel and Google Ads tags, which may be used to measure ad performance and show studio ads to people who have visited the site
• Essential cookies needed for the site, booking page and checkout to work

How We Use Your Information

• To schedule, confirm and manage your booking
• To process payment and send receipts
• To contact you about your session, including reminders and changes
• To answer questions and provide support
• To verify insurance and protect the studio, its equipment and other renters
• To improve the website and understand which marketing works
• To send occasional studio updates or offers, which you can opt out of at any time
• To comply with legal obligations and enforce our rental terms

How We Share Information

We do not sell your personal information. We share it only with service providers who help us run the studio, and only as needed for them to do that work:

• Square, for payment processing
• Google, for email, calendar scheduling, analytics and advertising
• Meta, for advertising measurement, if you interact with our ads
• Our website hosting provider

We may also disclose information if required by law, to respond to legal process, to protect our rights or property, or as part of a sale or reorganization of the business.

Your Choices

• Cookies: you can block or delete cookies in your browser settings. Some parts of the site, like checkout, may not work without essential cookies.
• Analytics: you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on.
• Ads: you can manage ad personalization in your Google Ad Settings and your Meta ad preferences.
• Marketing messages: use the unsubscribe link in any email, or tell us and we will stop.
• Access, correction and deletion: you can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to records we must keep for legal, tax or accounting reasons.

How Long We Keep Information

We keep booking and payment records for as long as needed to run the business and meet tax, accounting and legal requirements. We keep other information only as long as it is useful for the purposes in this policy, then delete it.

Security

We use reasonable measures to protect your information, including secure (HTTPS) connections and trusted providers for payments and email. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website and our booking services are intended for adults. We do not knowingly collect personal information from children under 13. Minors may appear in sessions booked by a parent, guardian or production, but the booking and its information belong to the adult who made it.

Changes To This Policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Continued use of the site after an update means you accept the revised policy.

Contact Us

Questions or requests about your information can be sent to: